Since the pandemic and the subsequent limitation to in-person interactions, electronic health communications, and telemedicine have exponentially increased in the past few years. Due to the increasing number of correspondences between physicians and patients through emails, some clinics – including Cleveland Clinic – have started to charge for such correspondence. While some argue that such charges to the health insurance in order to support and compensate physicians and other professional providers, others express concern that the charge would deter patients from seeking necessary care.
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