What does it mean to heal when we cannot cure? At the 2025 BEI Winter School Online, Dr. Michael Berman reflects on the human side of medicine beyond clinical outcomes. Drawing on decades of experience at the Icahn School of Medicine at Mount Sinai, he explores the role of presence, empathy, and long-term relationships in patient care. Through patient stories and reflection, the lecture shows how healing can continue through presence, even in moments of suffering and loss. It ultimately reframes care as a responsibility that extends beyond treatment, one grounded in connection, dignity, and the privilege of caring. Watch the full lecture here.